FoundIAWe’re here to help
Help & support
Essential answers for using Found, restoring purchases, and protecting your visual memory.
How do I add an object?
Tap the + button. The camera opens instantly. Take a photo, tap the point on the object, check its name, room, and location, then choose Add object.
What if Found misses the object?
Tap Manual selection and place a point at the center of the object. Found will analyze that specific area.
How do I find an object?
Use the search field on Home or in Your Home. Enter a name, room, color, location, or a natural-language description.
Can I edit an object?
Yes. Open it from Your Home or a room. You can change its name, photo, room, and location. Search keywords update automatically.
How does iCloud work?
Optimized photos and object information sync when you use the same iCloud account. In Profile > Sync, you can see the latest status and start a manual backup.
What is included for free?
Every feature is free. Your first 10 object saves are included. Deleting an object does not restore a free save; Premium then provides unlimited saves.
How do I restore my subscription?
Open Profile > Upgrade to Premium, then choose Restore purchases. Apple verifies purchases linked to your App Store account.
How do I delete my data?
In Profile > Privacy, choose Erase all my data. This removes Found objects, photos, preferences, and iCloud data.
Does Found work offline?
Your Home and search remain available. A new photo can be kept and analyzed automatically when the network returns.